Help

Support

Use iOS or the authenticated Telegram Mini App to report, block, remove content, end a relationship, or delete your account. Email us if you cannot use those controls or need account help.

01

Report or block

Open the action menu on a post, revealed profile, or message. Reports are private. Blocking separates both accounts across discovery, relationships, chat, media, and notifications.

02

Unpublish a post

Open your profile, select the post, and choose Unpublish. It leaves Published and the public feed. A private media copy may remain when you or another member kept it, published it, or shared it in a conversation.

03

End a relationship

Open the revealed profile or conversation and choose End relationship. This closes the pair’s relationship and chat without exposing a private Say hi choice.

04

Delete your account

In iOS, open You, then Settings, then Delete account. In Telegram, open the authenticated Mini App and choose Delete account. The /delete command opens that confirmation page and never deletes from a chat command.

05

Connect or stop Telegram

Connect Telegram from iOS Settings or sign in through the official bot and Mini App. Use /stop to disable Telegram notifications without deleting or disconnecting the account. APNs and Telegram can be changed independently.

06

Appeal a decision

Email the account address, what was removed or restricted, and why it should be reviewed. Never send a password or intimate material.

Contact

Email support

Email support@ou.app. Include the email used for your account and a short description of the issue.

For account security, never send your password or authentication code.

Immediate danger?

Contact local emergency services. Online, Unfortunately is not an emergency service.

More safety guidance