Help

Support

Use the app to report, block, remove content, end a relationship, or delete your account. Email us if you cannot use those controls or need account help.

01

Report or block

Open the action menu on a post, revealed profile, or message. Reports are private. Blocking separates both accounts across discovery, relationships, chat, media, and notifications.

02

Delete a post

Open your profile, select the post, and choose Delete. The post and its uploaded media are permanently removed.

03

End a relationship

Open the revealed profile or conversation and choose End relationship. This closes the pair’s relationship and chat without exposing a private Say hi choice.

04

Delete your account

Open You → Settings → Delete account. Your profile, posts, media, pairwise evidence, relationships, Say hi choices, chats, and device tokens are removed.

05

Appeal a decision

Email the account address, what was removed or restricted, and why it should be reviewed. Never send a password or intimate material.

Contact

Email support

Email support@ou.app. Include the email used for your account and a short description of the issue.

For account security, never send your password or authentication code.

Immediate danger?

Contact local emergency services. Online, Unfortunately is not an emergency service.

More safety guidance