Account deletion
You can permanently delete your Online, Unfortunately account in iOS or the authenticated Telegram Mini App. If you cannot sign in, support can help.
Last updated August 12, 2026
In the app
Open the You tab.
Open Settings.
Choose Delete account under Account.
Read the warning and confirm permanent deletion.
In Telegram
Open @online_unfortunately_bot.
Open the OU Mini App from the menu.
Open You, then Settings.
Choose Delete account and confirm permanent deletion.
The /delete command opens this authenticated confirmation flow. It never deletes an account from the chat command alone.
What is removed
Deletion removes your authentication account, linked Telegram identity and private bot chat mapping, profile, publications, private Keeps, feed activity, pairwise presence and evidence, relationships, Say hi choices, invitation attribution, notification tokens, pending Telegram deliveries, chats, messages, and blocks. Shared canonical media can remain when another member still has a live publication of the same media. The action cannot be undone.
Limited exceptions
Reports and moderation records may remain without a live account identifier when needed for safety, fraud prevention, dispute handling, or law. Short-lived security logs and encrypted backups expire on the hosting provider’s operational schedule.
Email request
Write to support@ou.app from the email associated with your account and ask for deletion. We may need to verify account ownership before acting.
Read the privacy policy